Administratör/Customer Service Assistant Consultant to Edrington Sweden

Är du den vi söker?
While Edrington has an enviable portfolio of brands, our main asset is our people. To cope with the increasing challenges we face day to day, we are passionate about recruiting and maintaining only the best employees in terms of their expertise and experience.
We are continually looking at how we can develop our employees, whether that be through on the job training, secondment, promotion, or through more formal training including professional qualifications. We promise to provide you with the opportunities to develop and to see the possibilities. In return, we ask for your engagement, integrity and passion for our brands and our industry. It is your future and it is you who sets your goals and makes them happen. Are you ready to join us and make the difference?

In this position you will be the first point of contact towards costumers over telephone and e-mail while using SAP to process incoming orders, returns and claims. Your responsibilities will be:
• Monitor and place incoming orders from customers and sales team within set time schedules
• Handle claims and physical returns
• Monitor and analyse stock deviations from the warehouse
• Assist demand and supply planners in stock reconciliations
• Weekly updates to sales regarding availability of stock

Din profil
We believe that you are self-driven and able to take own initiatives. We will provide you with the right tools while we want you to take ownership for your job assignments. Feel free to bring new ideas to the table and make a difference to our business. You will be part of a fast-paced organisation where efficiency and ability to prioritize are skills that are essential to the role. We value good service and a problem-solving mindset in a professional way. Other appreciated accomplishments are:
• High school degree
• Fluent in Swedish and English
• 2-3 years of experience from customer service
• Knowledge in SAP

Om företaget
The Edrington Group is Scotland’s leading international premium sprits company, whose best known brands include The Famous Grouse, Highland Park and The Macallan. Our values are rooted in our company mantra: Great People, Leading Brands, Giving More.
Edrington Nordics is a sales, marketing and distribution company specializing in the premium spirits and wine industry. We have about 65 employees based across the four Nordic markets with our headquarters in Stockholm, Sweden. Worldwide, Edrington has more than 2,300 employees. Edrington is owned by a charitable trust, The Robertson Trust, which donated over £ 20 million to various international charitable causes last year alone.

This is a temporary position where you will be employed by Edrington from September to April 30th, 2019 at their office in Stockholm at Luntmakargatan 46. Edrington is cooperating with Inhouse in this recruitment so please address your questions directly to Does this seem like the right challenge for you? Feel free to send in an application in swedish for this position.